Fingal County Council’s website, fingal.ie, has been relaunched after receiving a major revamp that has resulted in a new look and a platform that has become much more than just a local authority website.
The new ground-breaking website, which has a strong emphasis on easy navigation, stunning imagery and relevant content, revolves around four main pillars called Council, Resident, Business and Visitor with secondary pillars covering News and Events,
The Council pillar is a new-look equivalent of the previous Fingal County Council website while the other three pillars are targeted at specific audiences in order to improve their awareness of what the Council does.
“RED C carried out a Residential Satisfaction Survey for us in 2017 which revealed that only 33% of residents felt they had an awareness of what the Council does,” explained Interim Chief Executive AnnMarie Farrelly.
“The website is one of our main communications channels so we have spent the last two years working on creating a website which allows us to better inform citizens, visitors and businesses as to what we do while at the same time making sure that information relating to the hundreds of services we operate is easily available.”
The Mayor of Fingal, Cllr Eoghan O’Brien, launched the new website and said it would give citizens a greater insight into the work of the Council.
“The new website is the latest in a series of digital innovations from Fingal County Council and will be a big help in ensuring that citizens are better informed about the many services the Council is responsible for,” said Mayor O’Brien.
The new website was a joint project between the Council’s IT and Communications Units with the site designed by the award winning Creative Digital Media Agency, Emagine, while software development was undertaken by the multi-award winning team at Annertech. An Irish language version of the new website will also be available.
A detailed development plan will be activated over the next few years to ensure that the new site remains up to date with the latest trends in website development. This will see new features being regularly rolled out as the Council opts for a fluid rather than a static website.
Fingal County Council was the first local authority in Ireland to introduce webcasting of its Council and Area Committee meetings and also operates a consultation portal, consult.fingal.ie, which enables citizens to view proposals and make submissions online. Other digital innovations that the Council has introduced include Digital Libraries, Smart Benches, Public WiFi, Open Data, Wayfinding and Unheard Voices challenges, Digital Customer Care Units and Digital Council meetings. The Council also publishes a digital e-zine, Fingal News, every two months.